Household settings

Use this to change things that belong to the whole household rather than to one person: its name, its join code, the currency payouts are recorded in, and the timezone that decides when a day ends.

Before you begin

Only a Game Master or the Owner can open it. Find it under Family — tap the join code card at the top.

Your own settings are elsewhere: account, notifications and signing out live under Settings on your profile.

Household name

Whatever the household calls itself. It appears at the top of Family and nowhere anyone has to type it, so change it freely.

Join code

Six characters, and how anyone new gets into your household. Case doesn't matter when it's typed in.

Regenerate replaces it with a new one. Do this if the code has ended up somewhere you'd rather it hadn't — a screenshot, a group chat, a note on the fridge — because anyone holding it can join as a Player.

It asks you to confirm first, and it's worth reading why: anyone you've already given the old code to won't be able to join with it. If someone is part-way through signing up, they'll need the new one.

Currency

The currency money rewards are recorded in — "50 SEK", "5 USD". It's filled in from your phone when the household is created.

Changing it doesn't rewrite history. Every payout keeps the currency it was promised in, so a reward recorded as 50 SEK stays 50 SEK on Payouts; only rewards recorded from now on use the new setting. That's deliberate — a Player was promised a specific thing, and a settings change shouldn't quietly restate it.

Timezone

This decides when one day ends and the next begins, which is a bigger deal than it sounds:

• Streaks break or continue based on it. A quest approved at 11pm counts for a different day depending on the zone.
• Daily recurring quests appear according to it.

Change it if the household moves, or if it was wrong from the start — days ending at the wrong hour is worse than one shifted boundary. But expect the change to move a day boundary once as it takes effect.

Week start

Which day starts the household's week. All seven days are offered, and it defaults to Monday.

Two things count from this day:

• Weekly streaks. A week runs from the chosen day up to but not including the same day next week.
• The free quest allowance. Free households can create a limited number of quests each week, and that count resets on this day.

Changing it isn't free. It asks you to confirm first, and for good reason: weekly streaks get counted again from scratch. A run someone currently has going may drop if it doesn't line up with weeks measured from the new day. Longest runs are kept — a trophy or best-ever streak already earned is never taken away by this.

The free quest allowance is recounted too, against whichever quests now fall inside the new week. A household with room to spare can land at its limit — quests created earlier in the old week may now count against the new one.

Categories

Every household starts with the same six — Kitchen, Tidying, Outdoor, Pets, Homework and Self-care. Shape them to suit your household.

Rename any of them. Call Kitchen "Dishes" if that's what you say at home. This is display only: quests, goals and trophies all keep tracking exactly as before, because underneath they follow the category, not its name. Clear the name to go back to the built-in one.

Switch off the ones you don't use. A category that's off disappears from the list when you create a quest, and Famify stops suggesting goal objectives built around it. Everything already filed under it is untouched — those quests keep their category, still count toward goals, and still count toward trophies. Its trophy is hidden while it's off, unless someone already earned it; an earned trophy is never taken away.

Add your own, with a name and an emoji. Custom categories work like any other, except they have no trophy — trophies are the same for every household.

Change the emoji whenever you like. Tap the one on the left of any row, built-in or your own, and pick another. Clear it to leave the row without one.

You can switch every one off. There's no minimum, and no category that has to stay on. With all six off, New quest has nothing to offer, and quests are created without one — see Quests for what an uncategorised quest still earns and what it doesn't feed.

Nothing is ever deleted, and there's no delete button. Quests, goals and trophies all point at categories, so removing one would strand them. Switching off does everything deleting would, without the damage.

Switching off a category a goal is counting

If a running goal has an objective like "20 Kitchen quests" and you switch Kitchen off, no new Kitchen quests can be created — so that objective may become impossible for the Player working on it.

The app tells you before it happens, naming the goal and the Player. It doesn't stop you: it's your household. But if you go ahead, either give the goal more time, lower the objective, or switch the category back on.

Switching a category back on never needs a warning — it can't strand anything.

Leaderboard

A switch per Player, deciding whether they appear on the household's leaderboard boards — see Statistics for what those boards show.

Switching a Player off takes them off every board, not just their own: other Players stop seeing them ranked. They lose their own leaderboard too, and not just an empty one — the entry point for it disappears from their screen entirely, so there's no sign to them that a leaderboard exists at all. A Game Master still sees them on every board, marked as switched off.

Their figures keep accruing while they're off — XP, gold, streaks and completion rate all carry on exactly as before, they just aren't ranked. Switch them back on and they reappear with that history intact, not starting from zero.

Resetting a member's password

Every member except the Owner has a Reset password action on the Family screen. Confirm it and Famify shows a six-digit code — once. There's no way to see it again, so read it to them or write it down before you dismiss it.

They need that code, along with their username, to set a new password. It works once and expires after 15 minutes — whichever comes first, entering it again afterwards fails.

Five wrong guesses use it up too, even inside the 15 minutes. There's no way to recover a code that's expired or been burned by wrong guesses — the only fix is to reset again.

Resetting again always mints a fresh code, and it replaces the old one immediately: even a code that hadn't expired yet stops working the moment you generate a new one.

A wrong code, an expired one, and one that's already been used all fail with the same error. That's deliberate — it stops a guesser from learning anything — but it also means they won't be told which mistake they made. If they're stuck, don't troubleshoot the code: reset again and give them the new one.

Removing a member

Every member except the Owner has a Remove action on the Family screen, next to Reset password. Only the Owner can't be removed, by anyone.

It takes effect at once. They come off Family, off every leaderboard board and off Statistics, and their password stops working — the login screen gives them the same "Invalid login" it gives a wrong password, with nothing to say the account is gone. On the free plan their place in the household is freed for someone else.

Three things move that are easy to miss. Anything they had submitted and was waiting for your approval leaves the approval queue unapproved, so no XP, gold or payout is ever filed for it. A quest they had claimed and not yet had approved goes back on the claim board, ready for another Player to take — one that was already approved stays theirs, on the record. And they come off any goal they were part of, so the goal stops waiting on them to finish it.

Their history is kept. Payouts already recorded stay on Payouts under their name, owed or paid, and the quests they finished keep their record. Removing someone is not a way to cancel what you owe them; settle or pay it off as usual.

Their username is free again straight away. Give it to someone new, or use it again if they come back.

Coming back is starting over. Joining again with the household code — same username or not — creates a new member: level 1, no gold, no streak, no trophies. The old figures stay with the old record and don't follow the name back.

The Owner's recovery email

Only the Owner has one. A Game Master can't set a recovery address at all — there'd be nothing to do with it, since only the Owner recovers by email.

Most Owners get one at signup. If yours wasn't attached — because another account already held it — Add a recovery email appears on Family. Tap it, enter an address, and saving sends a six-digit code to it straight away: adding and confirming are one pass, and you land on the confirm screen with the code already on its way.

An address can only belong to one account. If another Famify account already holds the one you enter, saving fails and says so. That's the one place Famify tells you an address is taken — signup won't, on purpose (see Getting started).

The prompt only appears while you have no address on file. Once one is saved, Family shows Confirm your email instead until you've entered the code, and nothing once it's confirmed.

You can change the address later, too. Two ways in: from Settings on your profile, tap Recovery email — it shows the address on file and whether it's confirmed yet, whatever state it's in. Or, if you're already on the confirm screen because the address you gave was wrong, tap Not your address? Change it. Both land you on the same screen as the first time: enter the new address and save, and Famify sends it a fresh six-digit code the same way it did before.

Saving a new address clears the confirmation on the old one immediately. Until you confirm the new one with that code, you have no confirmed address at all, and recovering by email won't work in the meantime. If you're correcting a typo, confirm the new address as soon as the code arrives — don't leave it half-done.

Recovering the Owner's password

The Owner is the only role this doesn't apply to — there's no Game Master above the Owner to reset it for them. Creating a household also makes you a Game Master, but it's the Owner half of that pair which recovers by email, not the Game Master half.

Recovery starts on the login screen, not here: choose "Forgot your password?" and enter the address you signed up with. If it matches a confirmed account, Famify emails a six-digit code — the same address you confirmed under Getting started.

It works once and expires after 15 minutes, same as a Game-Master-issued code, and five wrong guesses burn it too. Asking for a new code replaces the old one immediately, even if it hadn't expired yet — only the code from your latest request still works.

Every kind of failure gets the same error: a wrong code, an expired one, a used one, or an address that never matched a confirmed account. That's deliberate, for the same reason as a member's reset code — it stops a guesser from learning anything, but it also means Famify won't say which mistake you made. Ask for a fresh code and try again with that one.

Common issues

Someone can't join with the code I gave them. Check whether the code has been regenerated since — the old one stops working immediately. The current one is always on this screen.

A payout shows a currency I don't use any more. That's the currency it was recorded in at the time, and it's kept on purpose. New payouts use the current setting.

A category I switched off is still on old quests. That's deliberate — those quests keep their category and keep counting. Switching off only changes what's offered for new quests and objectives.

A trophy disappeared. Check whether its category is switched off. Locked trophies for a category you're not using are hidden; the progress is kept and comes back with the category. An earned trophy is never hidden.

A streak broke on a day it shouldn't have. Check the timezone here first. If it doesn't match where the household actually is, days have been ending at the wrong hour — see Streaks and trophies for how the day boundary is counted.

The reset code won't work. It only works once and expires after 15 minutes, and five wrong guesses burn it too — the error looks the same for all three, so there's no way to tell which one happened. Reset again and hand over the new code.

I asked for a recovery code (Owner) and nothing arrived. Famify only sends one if the address matches a confirmed account — that's true whether the address is wrong, unconfirmed, or has no account at all, and the app can't tell you which. Confirm your email first (see Getting started), check you typed it correctly, then ask again.

I can't confirm my email — I never got a code, or it's expired. Tap Confirm your email on Family and then Send me a new code. You have to be signed in to do it, so do it before you're locked out. Sending a new code cancels the previous one immediately, even one that hadn't expired.

Family says "Add a recovery email" and I thought I gave one at signup. Your address was already on another Famify account, so it wasn't attached to this one. Tap the prompt and enter a different address — that screen will tell you if the new one is taken as well.

I changed my recovery address and now recovery says no confirmed account matches. Expected while the new address is unconfirmed — changing it clears the old confirmation right away, so there's a window with no confirmed address at all. Confirm the new one with the code Famify just sent and it starts working again.

"That address is already in use." Another Famify account holds it. Either use a different address, or, if the other account is yours, recover it from the login screen instead of running two households.

My recovery code (Owner) won't work. Same rule as a member's reset code: it works once, expires after 15 minutes, and five wrong guesses burn it too, all with the same error. Ask for a new code from the login screen and use that one instead.

I removed someone and their payouts are still listed. That's deliberate. What was owed stays owed, and what was paid stays on the record — removing a person doesn't rewrite Payouts. Mark anything outstanding as paid once you've settled it.

Someone I removed came back and everything was gone. Rejoining creates a new member from scratch, even with the same username. Levels, gold, streaks and trophies belong to the record you removed, and there's no way to reattach them — so if someone is only leaving for a while, switching them off the leaderboard keeps their figures where removing them doesn't.

A weekly streak dropped after changing the week start. That's expected — weekly streaks are re-counted from the new day, and a run that didn't line up under the old one may not survive the switch. The longest run stands either way.